Rick has nearly 35 years experience in the fire protection industry having spent many years as a sprinkler fitter and diesel mechanic. With this experience Rick has the ability to solve technical problems when issues arise with pump-sets and pressurised fire systems including sprinklers and hydrants.
Rick manages a large team of testers and technicians and has a reputation for responding to problems instantly and effectively.
Geoff comes to Rassco as a qualified Electrician who joins the team with over 29 years of experience in the Fire Protection Industry.
Having initially begun in the industry as an Electrical Service technician, and since holding roles as a technical Supervisor, Key Customer Account Manager, Territory Manager and Service Manager, Geoff has a strong customer centric approach.
His role with Rassco will see him responsible for the highest quality standard of Customer Service Delivery and Essential Service Compliance, based on his knowledge of industries Standards.
Melissa joined Rassco in 2007 and has proven to be an integral part of the team. With reports run from our Data & Asset Management System software, Melissa manages all of our essential services testing and is in constant contact with our Customers and Technicians to provide the best possible service. Melissa is also the first point of contact for all service calls and repairs.
With over 20 years experience in the Finance sector Karen provides Accounts, Marketing, HR and IT support to the Rassco team. She has previously worked for L’Oreal Luxury Products and Amalgamated Holdings Limited. Since joining the company in 2004 Karen has been involved in all facets of the business giving her a greater insight into the company and the Fire Protection Industry.