Rassco is a leading Sydney-based fire services company specialising in building certification, installation and fire system servicing.
Established in 2002, we have a partnership philosophy forming solid relationships with our clients to develop the best solutions for them. Rassco is passionate about protecting your business and provides personalised, quality services to all clients.
We are experienced in a diverse range of specialist business sectors including commercial office, retail, education, entertainment and tourism..
Our specialist team has over 25 years experience in the consulting and design industries. Rassco is committed to remaining at the forefront of our industry and is proactive in implementing and monitoring all relevant legislation including the Building Code of Australia, Ordinance 70 and Australian Standards.
With our leading services and experienced team you can feel confident your fire system is in safe hands.
EXCUTIVE SUMMARY
Rassco Services is committed to remaining at the forefront of our industry and is proactive in implementing and monitoring all relevant legislation including the Building Code of Australia, Ordinance 70 and Australian Standards.
Our experienced personnel are committed to the ongoing success and development of Rassco Services through maintaining the highest standards of customer service support and implementing preventative measures to ensure maximum uptime for operational efficiency together with minimal safety incidents at all customer locations.
Our service solution encompasses highly experienced personnel supported by Pervidi, a software solution to support the automation of the entire service lifecycle. The lifecycle management incorporates the Industry and Australian standards to customer requirements and linking these to asset management databases that automate the service schedules.
Barcoding of assets and the use of PDAs provide timely interface with field service operators informing them of where and when the service is required, the type of service to be completed and any special criteria applicable to the asset being serviced.
The recording of service data and results can be conducted electronically via a Web Portal that can be accessed by authorised client personnel to review 24hrs a day, seven days a week.
Rassco Services team has the capacity to respond to service issues within 1 hour 365 days a year and will ensure all forms of service issues are attended to in a timely, accurate and complete manner.
The business community today is cognoscente of the need for Occupational Health and Work Safety compliance and Rassco Services leads the way on these matters within the industry. With a claims and incident free record over the past 10 years, Rassco Services is proud of its commitment and achievements in this area of operation.
Rassco Services will further upgrade its commitment by fully supporting the Fire Protection Accreditation Scheme (FPAS) which was implemented in July 2013 to provide the necessary training of staff and amending processes and procedures as necessary.
While competitive pricing is provided at all times , Rassco Services’ true cost effectiveness can only be measured with the inclusion of the reduced management overhead driven by the automated reporting interface, reduced downtime through quality servicing and preventative maintenance.
